We are confident that this issue is now fully resolved for all users. If you continue to experience any problems with test uploads or other online functionalities, please contact our technical support team.

Thank you.

Performance appears to be back to normal for most impacted users. Test upload functionality and other online features should now be functioning as expected.

We'll provide another update in one hour.

We've observed an improvement in performance in some products; users with tests in their offline queue may begin to see these successfully uploaded.

We will provide further status updates as they become available from Microsoft or the VALD team.

Users geographically close to the East US Azure data region may experience difficulties uploading tests and using some online functionalities. The team is monitoring the situation and is awaiting an update from Microsoft for more information.

While we await more information, you can conduct offline testing using the following resources:

• Using ForceDecks offline -- VALD Knowledge Base
• Using your ForceFrame offline -- VALD Knowledge Base
• Using your NordBord offline -- VALD Knowledge Base
• Using DynaMo offline -- VALD Knowledge Base
• Using SmartSpeed Plus offline -- VALD Knowledge Base
• Using SmartSpeed offline -- VALD Knowledge Base