Previous incidents

March 2024
No incidents reported
February 2024
No incidents reported
January 2024
Jan 22, 2024
1 incident

ForceFrame data maintenance in Asia & Oceania

Maintenance

Resolved Jan 22 at 07:00pm AEST

ForceFrame will be offline for maintenance at 7:00pm on January 22nd AEST in the Oceania and Asia regions.

If you experience issues outside of these regions, please contact VALD Support.

If you wish to capture any test data during this time, you should log in, in advance, and then capture your data in offline mode. Tests recorded during this downtime will be uploaded when the maintenance is complete.

See the article below for information on using the ForceFrame app in offline mode...

Jan 21, 2024
1 incident

ForceFrame data maintenance

Maintenance

Resolved Jan 21 at 09:00am AEST

ForceFrame will be offline for maintenance at 11:00 pm on January 20th UTC.

If you wish to capture any test data during this time, you should sign into your ForceFrame app in advance so that you will be able to capture your data while working offline. Tests recorded during this downtime will be uploaded when the maintenance is complete.

See the article below for information on using the ForceFrame app in offline mode.

https://support.vald.com/hc/en-au/articles/4998191111961-Using-you...